How lean scheduling outperforms expensive digital monitoring tools

00:00:00: Hello, I'm Dr.

00:00:00: Martin Baxman.

00:00:02: today we need to talk about a critical decision that every single practice owner is facing right now should be investing in these expensive new digital tools.

00:00:09: or Is there a way to unlock massive growth through smarter leaner scheduling?

00:00:13: The answer i think it's going to surprise you.

00:00:16: You know this right.

00:00:17: here is the core principle We Need To Operate From.

00:00:19: In A World That Is Just Saturated With Promises About New Technology.

00:00:23: Our First Job As Leaders Is Take A Step Back Look At The Data And Actually Analyze The Numbers not just follow the latest trend.

00:00:30: All right, let's dive right in.

00:00:32: it is absolutely impossible to ignore all of us around online appointments and remote monitoring.

00:00:36: I mean its everywhere.

00:00:37: It constantly presented as this modern essential solution for any practice that considers itself forward thinking.

00:00:43: And look on a surface you totally get the appeal Right?

00:00:46: Patients can upload their progress from home.

00:00:48: We monitor them remotely But patient This genuine win Saves them travel Saves waiting time Can't dismiss value.

00:00:55: Its real.

00:00:56: but And this is a really big but as lean practitioners, as business owners.

00:01:01: We have to look deeper.

00:01:02: let's start peeling back the layers and see what the true impact on our finances?

00:01:06: And maybe even more importantly on our day-to-day workflow.

00:01:09: So first Let's just talk about the direct financial hit.

00:01:12: A lot of these services charge a fee per patient lets estimated at around ten euros a month.

00:01:16: Well annually that adds up to one hundred and twenty euros for every single patient.

00:01:20: Now That might not sound like huge number At first But As you Start To scale your practice This Number Becomes Very Very Significant.

00:01:26: And that cost brings us to the most critical question of all.

00:01:29: You know, we can justify a cost if it gives us return If It makes more efficient.

00:01:33: But does it?

00:01:35: Does actually save US time?

00:01:37: This right here is where digital promise often starts break down.

00:01:41: This slide just perfectly illustrates the fundamental shift in your workflow.

00:01:44: Think about it, In The Clinic I'm at the chair talking with a patient and my assistant is right there documenting everything in real time.

00:01:50: But With A Digital Check-In Now i am one sitting alone on desk reviewing images typing out all of documentation.

00:01:55: My workload hasn't been reduced It's Just Been Moved From The Chair To The Computer.

00:01:59: And this brings up another issue The Frequency.

00:02:02: These systems encourage weekly sometimes even more frequent check ins.

00:02:04: but we have to ask ourselves a fundamental clinical question here Does checking in this often actually change the biological process?

00:02:10: Does it speed anything up, or does just create a mountain of administrative work and maybe even some unnecessary patient anxiety.

00:02:16: So if we're seeing serious cracks on digital promise what's the move?

00:02:20: What is the alternative?

00:02:21: Well This where pivot from critiquing tool to embracing much more powerful and strategic system.

00:02:28: And here's thing that so many people miss Genuine sustainable efficiency.

00:02:31: It's not born from new software, it is born from mastering your core processes.

00:02:35: Extending your appointment intervals isn't a step backward – its actually very sophisticated lean management strategy about respecting biology and business capacity.

00:02:43: Ok now for the fun part let us do the math.

00:02:46: I am going to show you how this one single strategic shift can completely change potential of practice without having to add a single dollar.

00:02:54: Let's start with a baseline.

00:02:56: Imagine as small practice, two chairs running a nice relaxed four-hour afternoon shift.

00:03:00: if you're on traditional for week interval your practices basically capped at six hundred and forty active patients.

00:03:05: And about point.

00:03:05: most people think the only way to grow is through expensive expansion But there Is A much Much Better Way.

00:03:11: The Solution Is Actually Remarkably Simple.

00:03:14: First You Have To Recognize That Our Modern Appliances They Work Incredibly Effectively Over Longer Periods Than We Used.

00:03:18: Think So.

00:03:19: Second You Shift Your Standard Appointment Cycle From Four Weeks To Eight Weeks.

00:03:23: Remember this number, six hundred and forty.

00:03:26: This was your ceiling!

00:03:27: This is your absolute maximum capacity under the old conventional way of thinking.

00:03:32: Now watch this.

00:03:33: Just by making that one change shifting to an eight-week interval Your two chair practice can now handle one thousand two hundred and eighty active cases.

00:03:42: You have just doubled you're capacity with exact same staff The exact same runs And the same relaxed schedule.

00:03:49: In this principle it scales beautifully.

00:03:51: A four-chair practice that applies the same logic can suddenly manage over two thousand five hundred active cases.

00:03:56: Just take a moment and imagine the astronomical cost of paying for digital monitoring, for that many patients.

00:04:01: it's staggering.

00:04:02: you see this brings us to much larger point.

00:04:04: what we're really talking about here goes way beyond just scheduling tactic.

00:04:07: This is about philosophy leadership.

00:04:09: It's being strategic business owner not just clinician reacting.

00:04:13: We have to be really wary of a psychological trap known in business as the halo effect.

00:04:19: It's this idea where vendors market their technology is being innovative and cool, And then we subconsciously start to believe that just using their tool makes us a better more modern doctor.

00:04:28: they use his Halo to dictate our medical standards.

00:04:31: but true leadership real leadership Is the complete opposite?

00:04:35: Of That.

00:04:35: it's not maximizing The resources you already Have its about resisting the hype and focusing on the numbers.

00:04:41: Real leadership is about architecting intelligent systems, not just buying software so you can build a practice that's truly profitable and sustainable.

00:04:48: Not just one that looks popular!

00:04:50: Now am I saying you should throw away all digital tools?

00:04:52: Of course not.

00:04:53: they absolutely have a place.

00:04:55: You could use them strategically maybe to replace one physical appointment for simple retention.

00:04:59: patient.

00:04:59: The key is the tool must serve your efficient system.

00:05:03: Your system should never ever become slave.

00:05:06: So i'll leave with this question really reflect on when look at your own operations.

00:05:10: Is your practice truly built on a foundation of efficiency, or is it being shaped by expensive vendor-driven habits?

00:05:16: The answer to that question.